Kevin Grayling, VP and CIO at Florida Crystals, has over 20 years of experience in IT. Grayling introduced Celonis Process Intelligence to the company running up to their S/4HANA transformation, to better understand how their processes worked end-to-end and what improvements they could make. Later on, his team enabled the Finance function to slash duplicate payments, unlock millions in working capital, and align closer with Operations and Procurement.