Celosphere 2024

Join us for our opening keynote as we discuss how some of the best-run companies in the world make processes work for people, companies, and the planet. Don't miss this key session to discover how Celonis' latest advancements in Process Intelligence and AI help you understand and improve your business like never before — and create a better world for everyone.

Join the Handelsblatt Research Institute and panellists to discuss the hype and practicalities of AI for the enterprise. Hear direct from people who have made it past the pilot phase and successfully scaled AI.

Join us to explore the pivotal role of process intelligence in addressing IT priorities. Discover how process intelligence empowers IT organizations to optimize their current operations and foster transformative changes. We will delve into real-world examples from some of the largest brands, highlighting how process intelligence can be leveraged in key areas such as IT Service Management (ITSM) in the first half of the session - followed by Enterprise Architecture (EA) in the second half. Learn about our new partnership with Ardoq and hear from industry leaders on how they leverage process intelligence to unlock new IT use-cases, connecting systems, processes, and people more effectively.

In today's world of complex value chains, cross-company collaboration is essential. Join us to discover how you can achieve real-time, end-to-end supply chain transparency with Celonis by systematically sharing data with your business partners. Learn from successful pilot customers Conrad Electronic, Schukat electronic, and TD SYNNEX, and see how breaking down cross-company silos revolutionized their business practices. Don’t miss this chance to transform the way you do business together!

Go one step further with Object Centric Process Mining! Learn how to create a digital twin of your company’s processes and see what kinds of new use cases you can pursue with Celonis to generate more value and scale even further.

In May 2024, we launched an overhauled Studio experience to analyze and act on process insights more quickly and intuitively by building custom Views. Join us to hear about the latest improvements for a faster building experience, more consistent customization, and an extended component library for data visualization and operationalizing insights. Learn from customers who have successfully adopted the newest version of Views for a more joyful experience.

We’ve boiled down the basics of process mining to just 25 minutes: what it is, how it works, and how to get started.

The newest gen-AI product capabilities built into the Celonis Platform simplify how anyone in any company can turn process insights into process improvements. Build custom solutions more quickly and intuitively with AI that helps you categorize cases, analyze sentiment, and generate text. Roll out Process Copilots configured for a specific use case to provide fast process insights to anyone in your organization in an intuitive chat interface.

Unused spare parts are one of the major reasons tying up space and even binding capital within the warehouse, thus offer the opportunity to reduce costs. The availability of the right spare parts is crucial for the in-time execution of planned and reactive maintenance tasks. On the one hand, delayed maintenance tasks result in production losses. On the other hand, spare parts are often stored in large quantities inside the warehouse without further review whether the available quantity is still needed. The optimization balances between having enough spare parts in stock to ensure the in-time execution of the maintenance tasks and storing not too many spare parts binding valuable capital. Find out how Bayer CS leverages Celonis to identify rarely used but in-stock spare parts and optimize their inventory, ultimately reducing costs.

System transformations are a big undertaking. Whether you’re aiming to upgrade, consolidate, or harmonize legacy systems, or maybe even switch vendors, these initiatives are a big investment — not only the price tag of the migration itself but also the disruption to business. We will cover how Celonis can help you to keep your transformation on-budget, on-time and on-scope whilst driving user adoption and process excellence post-migration.

Go one step further with Object Centric Process Mining! Learn how to create a digital twin of your company’s processes and see what kinds of new use cases you can pursue with Celonis to generate more value and scale even further.

Embed Process Intelligence into your processes while they run, to drive more intelligent execution and improve process outcomes. Join us to hear how Celonis’ automation and process orchestration capabilities enable intelligent action at scale. Leverage process intelligence to trigger and guide actions, connecting process steps across silos to achieve sustained process improvements.

Join us to hear about the latest advancements we’ve made in Celonis’ data integration capabilities. Discover our simplified UI, built-in AI assistant, broader integration options and our powerful new ETL and query engine. This session is a must-attend for anyone looking to implement Celonis at scale in their organization.

In today’s dynamic business landscape, ensuring processes run in alignment with how they are designed and quickly evolve where needed is critical to achieving business agility and operational excellence. Come learn how harmonizing insights from process mining with your “should-be” process models can establish the ideal foundation to ensure successful adherence and ongoing continuous improvement.

Discover how BNP Paribas achieved precise measurements of its trading operations with Process Intelligence. The company achieved its measurement advantage by deploying process mining activities across 15 projects to deliver fact-based, data-driven solutions. Join Yulia Shamsudinova, BNP Paribas’ Head of Advanced Analytics Solution, as she shares how her team used Celonis to map end-to-end processes and identify value opportunities amid high data volumes and demanding regulatory and client requirements.

When Ingka Group set out to define and improve their sales order management process with Celonis, that meant scaling changes across 30+ global markets. The home furnishing company, which represents 90% of total IKEA sales, is looking to move beyond fragmented systems and a brick-and-mortar legacy to go full omnichannel. Today, the company uses Celonis Process Intelligence to create visibility and connect people and processes. See how better process visibility helps them improve their processes as well as safeguard their system transformation. Ingka Group now aligns departments to one north star metric of Perfect Order Performance that guides the company’s path across end-to-end optimization, accelerated using AI-enhanced process insights.

Airlines know travelers shouldn’t have to pack patience. Learn how Lufthansa made its baggage handling process resilient against disruption and ready for tomorrow’s airport automation technologies. Take a seat and see how the Lufthansa Ops Performance Management team improves boarding by using Process Intelligence to get actionable insights on group activity, gate handling, and customer behavior. Depart this trip inspired to streamline your Claims Management, Customer Lifecycle, Internal Audit, and Regulatory Compliance processes.

A leading EU manufacturer of commercial vehicles, MAN Truck & Bus, uses Celonis to provide proactive operational support before challenges arise. Interested in the results? Discover how the company uses Process Intelligence to define next steps for management and uses action flows to create transparency across the Order-to-Cash processes. Get inspired from lessons learned on reduced running times and optimized cash flow by making issues visible to employees and streamlining operations.

At SOCAR Türkiye, the demand for automation is urgent. Learn how Turkey’s largest integrated industrial holding leveraged Process Intelligence to implement a hyperautomation transformation, enabling real-time monitoring across critical processes like Refinery Inbound Logistics, Plant Maintenance, and Accounts Payable. Plus, explore SOCAR Türkiye’s strategic approach to scaling a digital twin of its operations, paving the way for process excellence to garner savings of more than $150,000 in just two quarters.

E.ON is one of Europe’s largest energy companies. With a 1.6 million kilometer-long energy distribution grid and around 47 million customers, they are playing a leading role in shaping a green, digital and decentralized energy world. Join to learn how E.ON is deploying Process Intelligence to simplify, standardize, and optimize the grid connection process and automate customer-centric processes across Regulatory Compliance and Meter-to-Cash.

The UK's National Health Service (NHS) is a global leader and the second largest single-payer healthcare system in the world. One of their 200 trusts, University Hospitals Coventry and Warwickshire (UHCW), has become a Centre of Excellence for the wider NHS, proving how process improvement can change lives. The team there has used Celonis to cut waiting lists by 5,000+ patients (in eight weeks), avoid 1,800 appointment cancellations per week, and ensure patients get better care, faster. Discover how UHCW is reshaping healthcare with data-driven insights and learn about future plans to adopt Process Intelligence across the NHS.

Learn how Reckitt has embraced Process Intelligence and AI to accelerate value realization and over-achieve their ambitious value targets whilst navigating demand spikes, supply chain imbalances and inflation challenges.

Learn how process intelligence transforms mid-sized organizations beyond the buzz. CIO leaders from MANN+HUMMEL, KWS SAAT, und DRÄXLMAIER share their strategies and best practices for leveraging Celonis to enhance collaboration, drive transformation, and prepare for future disruptions.

Hear about the tools and solutions that French energy company ENGIE uses to identify and resolve payment delays. Learn how the company strives to achieve end-to-end visibility as it embarks on an ambitious plan to deploy Celonis Process Intelligence across Procurement and Accounts Payable in the 48 countries the company serves.

Since 2019, Kimberly-Clark has used Process Intelligence to advance their supply chain digitization objectives. Learn how the CPG leader is realizing significant value by optimizing order management, inventory, transportation, and logistics processes. Join this session to hear about Kimberly-Clark's evolution from foundational process visibility in one market to process execution and automation across enterprise supply chain.

Supply chain managers are facing a technology gap where traditional planning solutions and transactional systems are no longer sufficient. To proactively overcome disruptions, they need both an understanding of how their supply chains run in real-time and actionable insights so their teams can take action - fast. Join our Supply Chain session to discover how Process Intelligence enhances your existing supply chain landscape, helping them tackle complex supply chain challenges at the pace their business needs. Learn about the latest enhancements that address new process areas, such as those in logistics processes, and hear directly from customers who have successfully implemented Process Intelligence in their supply chains.

Leverage insights from the Process Intelligence Graph to better enable AI solutions and agents outside of Celonis. Join us to hear about fueling your existing models, algorithms, and AI tools with data and context about how your business truly runs. Hear about customers who use the Celonis Intelligence API to add context to existing chatbots and AI agents.

From new use cases, latest technologies & AI to the top tips on adopting cutting edge innovations – what does the future of Process Intelligence hold? Marc Kerremans, VP Analyst at Gartner, Filippo Catalano, CIDO at Reckitt International, Wil van der Aalst, the “Godfather of Process Mining,” and Eugenio Cassiano, SVP Strategy & Innovation at Celonis, discuss the current features, latest research, and coming innovations around Process Intelligence. You can also look forward to the best tips on how to accelerate implementation and adoption. All from an academic, customer, analyst and Celonis perspective.

135 years after its founding, Michelin continues to sell, ship, collect, buy and pay in more than 170 countries. To realize value creation opportunities in its global operations, one of the world's largest tire makers began its partnership with Celonis last year, implementing Process Intelligence in Source-to-Pay and Invoice-to-Cash operations. The deployment revealed hidden pain points, allowing the company to reduce a deviance point in the Procure-to-Pay process by 80%. Now, with an elevated CoE role for process exploration, Michelin can connect its strategic objectives to its operational reality, enabling continuous process improvement and value creation.

Discover how BASF balanced competing business priorities across Inventory Management with Celonis. By customizing one of the Celonis Inventory Management Apps, the world’s largest chemical manufacturer translated data into actionable insights, enhancing transparency in the supply network and automating safety and target stock level calculations to minimize excess stock. Starting from a proof of concept in 2023, BASF’s agile approach led to a minimum viable product for initial business units. Learn about future enhancements as the company continues its journey with object-centric process mining to create a connected supply chain and analyze processes across departments.

Revolutionize your process documentation by leveraging GenAI for BPMN generation. Using PwCs GenAI powered processing pipeline, you can generate process flows from existing documentation or interviews in near real time. Integrating those process flows into Celonis Process Management allows you to centrally manage your process documentation and process mining capacity within the Celonis suite.

Discover how DSM-Firmenich scaled Celonis to enterprise-wide impact and learn about transitioning from a pilot to full-scale Celonis adoption, driving value across departments. Highlights include real-world applications, strategic implementation, future predictive analytics use, and tips for starting your process mining journey. Essential for understanding technology scaling in enterprises.

Operation app to Track, Manage and Optimise reusable assets leverage Celonis as a Digital Twin with the benefits of: • Tracking of assets and location through E2E lifecycle • SLA tracking, prioritisation and pre-emptive alerting • Forecasting stock levels and minimising inventory levels • Reducing waste and landfill

Step into the future of efficiency with cutting-edge approach to Cost Takeout & Process Excellence. Uncover hidden inefficiencies, embrace a data-driven strategy, and visualize success with our transformative three-step method. Transform insights into action and be part of the 30% that redefine success. Join us, and let's fix the unfixable together!

Together, generative AI and process mining are pivotal in rethinking how customer service is delivered, making significant strides towards operational excellence and superior customer engagement. This presentation will explore generative AI use cases that are enhancing customer experience across various industries, and the role of process mining as a key success factors in driving digital service operations transformations.

Uncover how organizations are leveraging Process Intelligence to drive process risk assessments, improve scoping and planning, and drive digital and data led audits and assurance with focus on continuous auditing and driving towards integrated risk management.

Discover how the medtech giant has pursued a five-year-long path to simplifying operations. Combining processing mining with process modeling, Karl Storz has resolved bottlenecks, cut down cycle times, and empowered employees to focus on value-added activities as well as drives automation of business activities.

Learn how Fujitsu achieves sustainable digital transformation with Celonis, led by CoE Lead Jonathan Wannicke. This session focuses on crucial cultural and organizational shifts for success. Discover how Fujitsu leverages Celonis for streamlined operations and empowered employees, and why a Center of Excellence and intrapreneurial approach are vital for driving large-scale, impactful change—beyond technology driven automation.

Discover how the medtech giant has pursued a five-year-long path to simplifying operations. Combining processing mining with process modeling, Karl Storz has resolved bottlenecks, cut down cycle times, and empowered employees to focus on value-added activities as well as drives automation of business activities.