Automation: The Silver Bullet That Wasn't

We’ve been dreaming of enterprise automation for a long time — from the stuff of sci-fi films, to the time-saving, productivity-enhancing promise of Robotic Process Automation (RPA), and now the hype around Hyperautomation. Yet despite significant investments in the technology, we’re still some way away from the real thing: intelligent, real-time, end-to-end automation that delivers millions of dollars in value, with minimal disruption to the business.

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