Trust the Process

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The podcast where process pioneers reveal the science, stories and secrets to make processes work — so you can, too.

Trust the process podcast https://celonis-videos.wistia.com/medias/iw6jvc273b

Season 2

Why AI gets decisions wrong

AI can crunch every number and still miss what matters most. Discover why every smart decision starts with context.

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Season 1

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What Process Intelligence does that Process Mining can’t

Look at the evolution of process mining, exploring the journey to process intelligence and how this new AI powered approach will change the game.

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What makes Process Intelligence essential for AI?

Explore how Process Intelligence gives Artificial Intelligence the context it needs to make smarter, faster, real-world business decisions.

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From X-Ray to MRI: What are your processes hiding?

Think you know your processes? Think again. Take a journey from X-ray to MRI - revealing the inefficiencies you can’t always see.

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Process Delay: From Check-In to Boarding

Dive into the high-stakes world of airport operations to explore the four forces that can make - or break - your journey

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The Ethics of Process Intelligence

Unpack the ethics of Process Intelligence - why it’s not just about efficiency, but fairness, transparency, and trust.

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Driving Change at BMW - A Changemaker’s Playbook

Follow the journey from pilot to full-scale transformation, revealing what it takes to drive change inside a company like BMW.

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Inside the CFO Office: Microscope, Telescope…and a Fire Extinguisher

Discover how Process Intelligence gives CFOs the clarity they need when real-time reporting, investor pressure, and data chaos collide.

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Grey Rhinos and Broken SOPs: Consulting in a BANI World

Discover how consultants are transforming the way they work, replacing guesswork with ground truth to deliver faster, smarter strategies.

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