Panel: Process Mining across industries and maturity levels
Join this panel with AkzoNobel, ABN AMRO, T-Mobile, and Van Oord Dredging and Marine Contractors to get a glimpse into what’s possible with Process Mining across industries and maturity levels.
Rachita Singh, Customer Operations Transformation Lead, ISC CoE at chemical giant AkzoNobel, talks about their initial Process Mining journey and how to overcome challenges and roadblocks.
Jaap Rigter, Business Developer Process Design DFC at ABN AMRO, provides insights into how the bank leverages Celonis in their Detecting Financial Crime department to strengthen their risk management, increase First Time Right, reduce rework, support quality checking, and more.
Rob Buijtendijk, Manager Global Financial Shared Service Center & Change at Van Oord Dredging and Marine Contractors, shares how the maritime contracting company uses Celonis in Finance to save time and money, improve master data quality, and drive their global “One Way of Working” initiative in a decentralized organization.
Jose Sanchez, Lead Commercial Analyst at T-Mobile, explains how they are cutting costs, improving customer satisfaction, and reducing unnecessary calls in their call center operations, as Celonis helps them understand their customer journey and enable better self-service for selected functionalities.
Speakers:
- Rob Buijtendijk, Manager Global Financial Shared Service Center & Change, Van Oord Dredging and Marine Contractors
- Jaap Rigter, Business Developer Process Design DFC ABN AMRO
- Rachita Singh, Transformation Lead, Integrated Supply Chain CoE,AkzoNobel
- Jose Sanchez, Lead Commercial Analyst, T-Mobile
- Lauren Fourie, Strategic Account Advisor, EMEA North, Celonis
- Carl Maas, Regional Vice President & Country Manager, Celonis