Bill McDermott on ServiceNow's Partnership with Celonis

Many organizations may be unaware of these 'voids' and struggle to identify process inefficiency. But fear not, ServiceNow has tackled that problem too with a new strategic partner. Celonis is effectively a process mining platform that can 'X-ray' an entire company's IT landscape and process architecture to reveal sub-optimal design and intuitively recommend opportunities to create more performant workflows.

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