Celonis - It’s the Human Factors That Generate Value for Centers of Excellence

What makes a successful Center of Excellence (CoE)? It’s a discussion that has taken place for years amongst enterprise buyers. Done right, CoEs can prove to be a valuable central resource that accelerates adoption of new technologies and approaches, delivering value. Done poorly, they can drain resources and create friction with other teams.

That’s the topic of a new joint study between process mining vendor Celonis and Fraunhofer FIT, which surveyed 214 customers earlier this year, across a range of industries and regions.

Read the entire article over at Diginomica.

Author: Derek du Preez