Cognizant to Team with Celonis to Drive Seamless Transformation and Improve Customer Services

Cognizant today announced its collaboration with Celonis, the global leader in Execution Management Systems (EMS), to streamline customer processes and services and help accelerate its journey to digital operational excellence. Celonis EMS leverages process mining technology to extract real-time data from business processes and identify bottlenecks. This data can further be used to improve execution capacity and identify critical paths to enhanced operational excellence. Through Cognizant’s insights, innovation, ready-made solutions, and operational agility, the two organizations will be able to better help enterprise clients drive performance, remove execution barriers and accelerate the shift to digital through agile, customer-centric and cost-effective operations. “The digital economy offers unique opportunities for organizations to envision and build new, innovative processes to increase efficiency, innovation and customer satisfaction”, said Girish Pai, Global Head of Intelligent Automation, Cognizant Digital Business Operations. “Together, Cognizant and Celonis will further boost our ability to help clients, better integrate transformation initiatives across IT and business operations, drive growth and enhance agility to keep pace with marketplace demands.” “Our partnership with Cognizant will enable customers to apply process intelligence to real-time data to identify execution barriers and unlock execution capacity across their operations to improve performance,” said Amit Puri, VP & Global Head – BPO & Managed Services at Celonis. “This strategic collaboration will boost value for enterprises and help increase their competitiveness. By combining the capabilities and expertise of Cognizant with Celonis’ Execution Management System (EMS), our customers will be able to accelerate their digital transformation agendas with focus on business outcomes to impact top-line growth and drive Zero touch operations for faster growth, higher margins, and more predictable return on investment.

About Cognizant

Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

About Celonis

Celonis believes that every company can unlock its full execution capacity. Powered by its market-leading process mining core, the Celonis Execution Management System provides a set of instruments, applications, and developer studio and platform capabilities for business executives and users. The Celonis EMS offerings help companies manage every facet of execution management from analytics to strategy and planning, management, actions, and automation. Celonis has thousands of customers, including ABB, AstraZeneca, Bosch, Coca-Cola, Citibank, Dell, GSK, John Deere, L’Oréal, Siemens, Uber, Vodafone and Whirlpool. Celonis is headquartered in Munich, Germany and New York City, USA and has 15 offices worldwide.