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The 2024 Process Optimization Report for Finance

The 2025 Process Optimization Reports

Finance and Shared Services Edition

400 leaders on the pressure they’re under, their plans to create value with processes, and what AI has to do with it all.

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Finance and Shared Services pros speak out

As you know, the work of Finance and Shared Services impacts the entire organization, so these teams are perfectly placed to lead process improvement. And they’re taking that role seriously with 88% saying they need to be more cross-functional than ever.

400 Finance and Shared Services leaders on:

  • How they’re already using AI
  • What new skills their teams need
  • The outcomes they want from better processes
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