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The 2023 Process Optimization Report for IT

The 2025 Process Optimization Reports

IT Edition

IT teams are on the front line of tech innovation. Our exclusive report explores how they’re using process optimization to adapt their technologies — and their teams — for the modern age.

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411 IT leaders share their views

Take a look at the IT edition of our 2025 Process Optimization Report to explore how IT leaders around the world are grappling with increasing complexity, rapid change, and the push for greater business value. A huge 87% say they need to better understand how tech is used across their business to make the right investment decisions.

You’ll discover:

  • Their top challenges and priorities
  • How they’re using AI and automation
  • How they’re optimizing their tech stacks
  • Their criteria for a successful system migration
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