Global market report
State of the Shared Services & Outsourcing Industry 2025
Global data on the priorities, trends, and threats for Shared Services Centers. Including Celonis insight on the tools and skills needed to drive process optimization.
Shared Service Centers need process optimization
Shared Services Centers today are expanding their scope while navigating difficult terrain, according to the SSON.
The need for greater efficiency in the face of all this is undeniable, and Shared Service Centers must focus on the right combination of people, processes, and technology to turn ambition into practical results.
Download the SSON’s 2025 global market report to get data and insight on the:
- crucial role of process improvement, automation, and generative AI
- evolving shared services operating model
- growing impact of digitization
Plus discover how Process Intelligence empowers teams to reduce operating costs, exceed customer expectations, and grow the Shared Services Center remit.