See it with Celonis Demo Series
IT Transformation
Discover how Celonis Process Intelligence can help optimize IT processes and enable the business. Watch a demo and find out how to harness processes to power IT’s projects.
Introducing the Celonis Incident Management Starter Kit
Upcoming demo: January 22nd, 10am ET/4pm CEST
Join this demo to learn how new out-of-the-box apps from Celonis will help you quickly, precisely find opportunities to drive value in IT Service Management (ITSM) — even if you’re just getting started with Process Intelligence for IT.
This session will highlight the Celonis Incident Management Starter Kit, the first product in the new Celonis ITSM suite. Built on insights derived from over 50 engagements in IT processes, this powerful toolkit accelerates your Celonis implementation across six critical ITSM use cases. We’ll cover how the Incident Management Starter Kit helps you tackle:
- Time to resolution
- Multi-hops
- Response & resolution SLA breaches
- Aged incidents
- Reopens
During the demo, we’ll also outline the roadmap for future ITSM apps and processes.
Ready to dive deeper?
Catch up on what you’ve missed. Check out our library of past sessions, all now available on demand.
Harnessing IT’s process power with Celonis
Learn how the Celonis Process Intelligence platform harnesses processes to drive collaboration, efficiency and improvement, both within IT and in partnership with the business. See how Celonis provides a clear understanding of how IT and business processes run, helping you uncover opportunities to streamline tasks and create value.
Transform ITSM with Process Intelligence
See how IT teams can use Celonis to analyze ITSM processes and improve efficiency, service quality, and risk management. Learn which ITSM use cases Celonis works well for and hear what other teams have achieved with Celonis for ITSM.
Harnessing IT’s process power with Celonis
Learn how the Celonis Process Intelligence platform harnesses processes to drive collaboration, efficiency and improvement, both within IT and in partnership with the business. See how Celonis provides a clear understanding of how IT and business processes run, helping you uncover opportunities to streamline tasks and create value.
Transform ITSM with Process Intelligence
Sehen Sie, wie IT-Teams mit Celonis ihre ITSM-Prozesse analysieren und Effizienz, Servicequalität sowie Risikomanagement optimieren können. Wir zeigen die Bandbreite möglicher ITSM-Anwendungsfälle und welche Ergebnisse andere Unternehmen mit Celonis bereits im ITSM-Bereich erreicht haben.