The pace of change has changed. So process excellence has moved from being about optimization to being about adaptation. But adaptation is easier said than done when there’s a great disconnect at the heart of most enterprises. Here’s where Process Intelligence comes in.
Our platform uses process mining to give you a living, moving, digital twin of your business processes, end-to-end. It’s system agnostic and without bias.
Then using a decade of process improvement knowledge and AI, it helps you analyze, improve, and monitor your processes — so your teams and technology can capture the value hiding inside.
For the first time, you get a common language for how your business is running, connecting you to your processes, your teams to each other, and emerging technologies to your business.
Late Payments Proactively tackle payment blocks to prevent late payments and ensure on-time delivery.
Lost Cash Discounts Flag and address payment blocks that prevent you from taking advantage of a discount.
Payment Term Mismatches Automatically scan for payment term mismatches and highlight optimal payment terms.
Late Payments Leverage data-driven collector prioritization to maximize impact of dunning efforts and ensure on-time customer payments.
Manual Credit Reviews Utilize data-driven credit limit suggestions and automatically consolidated data to streamline the credit review process.
Disputes Streamline disputes processes by centralizing management and streamlining escalation and approval flows.
Rework Spot and fix upstream and downstream order errors such as wrong price to reduce cycle time
Order block removal Find and remove delivery, credit and billing blocks so only necessary checks take place to accelerate processing
Automation of manual activities Automate manual work such as delivery creation, customer communications, block removal and order entry to save time for high-value activities
PR to PO Automation Detect discrepancies in PR fields by matching against the master data to reduce manual work in correcting data
Free text orders Identify PRs without catalog references and automatically link the catalog item to accelerate processing cycle time
Rework reduction Update outdated master data automatically based on employee inputs and actual procurement operations to ensure minimal errors in process
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