Celonis for Accounts Receivable

Accelerate collections through intelligent collector prioritization

Most AR organizations are still forced to rely on basics like balance age and size – and their own gut feelings– when it comes to customer outreach. Which means that despite your team’s best efforts, it’s an uphill battle to meaningfully reduce past dues.

Leverage unique insights derived from process mining to drive intelligent, data-driven prioritization of balances and customers. Make more informed decisions and engage customers more proactively and effectively.

Eliminate unnecessarily manual steps

Much of your team’s work is still manual: reporting in Excel, gathering data on sales changes, shipment errors, and billing delays across too many systems and documents, managing team tasks via email, and offline tracking of key developments.

Streamline and automate common manual steps such as dunning outreach, dispute coding or credit approvals to free up valuable time for your teams and improve Accounts Receivable processes.

Ensure payment term compliance

Securing favorable payment terms with your customers is a hard-won battle. But all too often, that good work goes to waste when invoices go out with incorrect – and less advantageous terms.

Ensure that every invoice adheres to the latest terms and conditions by proactively correcting master data, flagging instances where sales teams change the terms, and monitoring deviations from protocol.

Prevent underpayments by monitoring outstanding balances

A complex and constantly evolving landscape of customers and balances makes customer payment accuracy difficult and time consuming to track.

Manage outstanding customer balances centrally and efficiently, while taking proactive action against instances of problematic payments - for example, cases where customers take cash discounts despite paying later than terms dictate.

Monitor credit behavior and address evolving risks

Credit utilization and risk tracking is cumbersome due to decentralized data systems, while rigid approval processes delay the commercial cycle and push out customer deliveries.

Drive faster credit decisions by leveraging intelligent credit limit suggestions, and use automation and system orchestration to simplify and accelerate the approval process.