Core Solutions

Celonis for IT Transformation

Connect and enable everything (and everyone).

IT is getting harder. 

But when you harness the power of your processes, you can build an IT organization fit for any future. Discover how to make the business run better than ever, foster innovation, and better connect people, tools, and programs.

IT transformation is possible — and likely quicker & easier than you’d imagine — with Process Intelligence.

Celonis for IT transformation

Use processes to power IT projects.

Optimizing tech stacks, improving service levels, migrating systems, making AI work: IT has never been more complicated. And it’s only getting harder to know how tech in your stack is really being used. But you can — when you harness your processes.

The Celonis Process Intelligence platform creates a living digital twin of end-to-end business processes, showing you how things actually happen across systems, programs, and departments. 

Then, using AI and a decade of process improvement knowledge, the platform helps you analyze, improve, and monitor your processes.

Celonis acts as a common language connecting systems and programs to each other — and IT to the rest of the business — so you can collaborate more easily, make the most of existing technologies, integrate new ones, and build an IT organization ready to take on tomorrow.

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What can Celonis help IT with?

Optimize IT

Accelerate system migrations Assess landscape complexity, manage change, reinforce process design, streamline testing, and drive conformance and adoption.

Improve IT service quality Gain visibility into ITSM across complex landscapes, helping improve service quality and IT productivity.

Manage software spend Identify the least-frequently-used applications by seeing where and how users spend time.

Empower your business

Enable process orchestration Use Process Intelligence to orchestrate complex multi-step process scenarios across systems.

Accelerate business initiatives Collaborate across departments and functions more easily via a common platform, and use Celonis’ app offerings to drive business initiatives from finance to supply chain and beyond.

Unlock value from AI Make your AI tools useful with necessary business context about how your enterprise really runs.

Optimize IT

Accelerate system migrations Assess landscape complexity, manage change, reinforce process design, streamline testing, and drive conformance and adoption.

Improve IT service quality Gain visibility into ITSM across complex landscapes, helping improve service quality and IT productivity.

Manage software spend Identify the least-frequently-used applications by seeing where and how users spend time.

Empower your business

Enable process orchestration Use Process Intelligence to orchestrate complex multi-step process scenarios across systems.

Accelerate business initiatives Collaborate across departments and functions more easily via a common platform, and use Celonis’ app offerings to drive business initiatives from finance to supply chain and beyond.

Unlock value from AI Make your AI tools useful with necessary business context about how your enterprise really runs.

What could you achieve with Celonis?

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6 weeks
saved during system migration
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60%
reduction in resolution times
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+1,100+
automation opportunities discovered and implemented

Ready to harness the power of Process Intelligence for IT?

See how your tech really gets used
Get more out of existing tech investments
Enable new technologies like AI, BI, LLMs, and automation
Get in touch

Frequently Asked Questions

What are the benefits of optimized IT service management?

IT service management (ITSM) helps companies and their customers get more out of technology, and implement it more seamlessly into their operations. This has benefits for workforce productivity, customer service outcomes and business profitability, driving return on investment. Celonis Process Intelligence can help businesses to gain visibility into ITSM across complex landscapes, which makes it easier to improve service quality and IT productivity.

What is an example of digital transformation in IT industry?

Common examples of digital transformation in IT include optimizing tech stacks, migrating systems, and implementing AI. These transformation initiatives are often in the service of wider business improvement goals such as reducing costs or improving workforce productivity. Celonis Process Intelligence is designed to help by providing clarity over how your processes are running, so you can establish migration requirements, how IT systems operate together, or where operations would benefit from improvement.

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