Our joint solution sits right at the intersection of user-centric applications, process orchestration and enterprise connectivity and, by utilising process intelligence, adds real value by increasing the bottom line. This way, we not only add real value to the organisation, but more importantly to customers and partners.
The Emporix Orchestration Engine is an new class of software technology that enables enterprises to automate and orchestrate end-to-end business processes while connecting multiple enterprise systems of records, supplier, and partner eco-systems and the customer via any applicable integration method. These orchestrated processes can deliver far superior outcomes than legacy automation systems as they are infused with Celonis' process and decision intelligence and delivered directly to where it matters most - at the interaction between the business, its partners and customers. Emporix OE is a fusion of BPA (business process automation), RPA (robotic process automation), iPaaS (integration platform as a Service) supercharged with superior generative AI capabilities. It's built for scale (tens of millions of processes a day), durability (long-lasting processes, fault-tolerant) and security. Thus, it can be utilised in various applications, incl. but not limited to managing suppliers, automating the interaction with go-to-market partners, aligning internal departments and their tools around business goals or influencing customer behaviour online in real time.
Commerce systems are not built to identify, on-the-fly, hidden inefficiencies like outdated prices or unavailable stock and are not built to analyze customers’ behavior patterns at the process level
Built for transacting and optimizing purely based on front-office behavioral data points - preventing companies from optimizing interactions based on frequent process intelligence.
Unlike task or robotic process automation, process orchestration seamlessly integrates multiple systems along the entire value creation chain, ensuring your operations flow smoothly end-to-end. Even after long hold-ups OE resumes processes without data loss, preventing manual rework and avoiding duplicate notifications to customers.
Easily integrate OE on top of existing enterprise applications, microservices & automation technologies. Make your robots and tools work together, and let them collaborate hassle-free.
Provided by Emporix Triggers an almost instantaneous response to events defined by business rules, facilitates approvals of proposed optimizations.
Emporix OE streamlines everyday routine tasks by automating internal workflows. This increases efficiency, reduces manual errors and allows you to focus on what really matters.
Protect and expand revenue by setting various business rules to ensure correct pricing and promotions, manage payments, recommend optimal substitutes and intelligently handle shipments and returns.
Enable faster processing through smart business logic to automate manual tasks & orchestrate between siloed systems, eliminating technical development effort and improving employee experience.
Deliver better customer interactions by streamlining actions, automating proactive communications and enabling full transparency of order status and customized intelligence such as inventory levels and credit limits.
Boost brand and meet regulatory standards through waste and emissions reduction, by minimizing returns and improving inventory excessive turnover.
Automation can be a key component of process improvement initiatives. For most organizations, however, it is difficult to realize value beyond simple, linear task automation. The key to achieving transformative change is in breaking down system silos and connecting dots across functions with Process Intelligence.
Watch the Orchestration Engine webinar series and look out for upcoming events to learn how to bring process intelligence to your daily operations by connecting Celonis to the tools that you already use, and by using it to power intelligent orchestration and drive efficient action at scale.
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